Privacy Policy

Effective Date: June 27, 2026

Franknights Group ("we," "us," or "our") respects your privacy and is committed to protecting the personal data of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, mobile application (Franknights ERP), and services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: Name, email address, phone number, physical address, and government-issued IDs (such as Aadhar or PAN) collected during the onboarding or contact process.
• Employee Data (Franknights ERP App): Location data (GPS) for attendance tracking, selfies for verification, and device information to ensure security and compliance.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our security and manpower services.
• To process employee payroll, track attendance, and manage compliance (via our ERP system and Mobile App).
• To communicate with you regarding service updates, inquiries, and customer support.
• To monitor the usage of our services and detect, prevent, and address technical issues.

3. Data Security

The security of your data is our priority. We host our ERP and Mail systems on highly secured, in-house servers. We implement stringent technical and organizational measures to prevent unauthorized access, loss, or misuse of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only under the following circumstances:

• Legal Requirements: If required by law, court order, or government regulation (such as PASARA compliance authorities).
• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment gateways), bound by strict confidentiality agreements.

5. App Location Data (Franknights ERP)

For employees using the Franknights ERP Mobile Application, we collect real-time background location data exclusively to verify attendance and monitor active duty status. This data is strictly accessible only to authorized administrators and is not shared with any external marketing entities.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or request the deletion of your personal data. Employees can update their records directly through the administrative HR department.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@franknights.com
• Phone: +91-9028210090
• Address: Najafgarh, Delhi